Thursday, March 27 11:30 a.m. - 12:30 p.m. Privacy Challenges and Opportunities With Evolving Advertising Alan Chapell, CIPP, President, Chapell and Associates LLC Don Lloyd Cook, CIPP, Chief Privacy Officer, Feeva Technology, Inc. Dr. Eloise Coupey, Associate Professor, Pamplin College of Business, Department of Marketing, Virginia Tech
Wednesday, March 26, 2008 Social Networking: Closing the Generation Gap Van Allen, President, TimeLine Recruiting Alan Chapell, CIPP, President, Chapell & Associates LLC Philip Gordon, Shareholder, Littler Mendelson PC Larry Ponemon, CIPP, Chairman/Founder, Ponemon Institute Mike Spinney, CIPP, Principal, SixWeight
Explore the impact of social networking, both in terms of hiring practices (to Google or not to Google...) and establishing policies for monitoring employees' social networking activities within the workplace. This session will utilize Ponemon Institute research to identify the fundamental issues involved with social networking and blogging, and lead a discussion on the very real existence of a generation gap as it pertains to privacy perceptions and expectations. Attendees also will be exposed to the many legal issues (e.g., employee privacy and employment law) involved with employee social networking. All are encouraged to engage in this open discussion, ask questions and offer their experiences.
February 7, 2008 3:00pm: How Open is Open? Google is behind it. Verizon chimed in. Sprint and AT&T claim they are already there. But what exactly is an "open platform" in mobile? Will it help marketers attaint he reach and standardization they find so elusive on mobile? Will "openness" really accelerate adoption of mobile media by offering users more innovative content and applications? What do the carriers mean when they say "open" and what do Google and the new Handset Alliance mean by it?
Moderator: Alan Chapell, President,Chapell and Associates Christopher Payne-Taylor, CMO,AdME Corp. Osama Alshaykh, CTO, Packet Video Dave Oberholzer, Limbo Webster Lewin, Director of Mobile Marketing, R/GA Frank Barbieri, CEO, Transpera
A few months ago, I ranted about a large trade association that called me at 8am with a prerecorded message about permission marketing. Oh, the irony!
I'm also a member of another trade association. This one is much smaller - maybe 300 or so member companies in north america. I really like this group. They do good work, their meetings are generally pretty productive, and they've managed to cultivate a culture where most of my interactions are with them are fun. I chair one of their committees and am very active in several others. What's more, my company has won a good deal of business through the relationships we've cultivated via this association.
It's also worth noting that this association has crafted some excellent standards on permission marketing. The association understands that too many annoying or intrusive messages will significantly dampen consumer trust and responsiveness.
Like most associations, this one has a board of directors. So every year, the association runs an election to choose a new board. And the election period lasts about 3-4 weeks while 20 or so members lobby for my vote. They lobby via email. They ask for my vote via long winded pre-recorded voicemail messages. Most of the messages open with some pedestrian line like "I know you're probably getting a bunch of emails requesting your vote in the upcoming elections..." Yep, pretty uninspiring stuff.
So what does that mean for me? It means that I'm inundated with messages - many from folks who I don't know - for 3-4 weeks every year. This is a pain in the neck - not only for me, but for other members too. (I've asked around a bit.)
Seems strange that a trade association that espouses permission marketing for it's members can't embrace those same concepts when electing its board.
Here's what I propose. for the next election.
1 . Only one email per candidate - I can deal with one email from each, but when you get up to 3-4 from each, it becomes annoying. (Side note: I strongly encourage the candidates to be a bit more creative in terms of their message, and discorage the use of large attachments.
2. No phone calls unless you know me - If you're really active in the association, I should have a sense of who you are. Like I said, I'm very active with this group. I go to several of their face to face meetings every year, as well as other association events. And it's not like the DMA or CTIA where it's so large that you can't possibly know everyone. So my second rule is that you shouldn't be calling me up and asking for my vote unless you already know me. Not only would this cut down on the number of calls, but it encourages people who are thinking about running for office to find reasons to reach out to the greater community BEFORE the election. Get to know some of the members at an event. And that way, you don't come off like some interloper come election time.
3. No pre-recorded messages - If you know me, and you want to contact me, pick up the phone. If you're too busy to take the time calling your friends and colleagues, then maybe your too busy to be on the board.
I'll submit these suggestions to the executive director of the association. Will let you know the director's response...